Privacy Policy
Last Updated: June 9, 2025
Introduction
CommittedStaff.AI (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.committedstaff.ai (the “Service”) and use our AI staffing and workforce solutions.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number, company name, job title
- Account Information: Username, password, profile information
- Business Information: Company details, industry, workforce needs, project requirements
- Communication Data: Messages, feedback, support requests, consultation notes
- Payment Information: Billing address, payment method details (processed securely through third-party processors)
Information Collected Automatically
- Usage Data: Pages visited, time spent, click patterns, feature usage
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: Website preferences, session data, analytics information
- Performance Data: Service performance metrics, error logs, system diagnostics
Information from Third Parties
- Social Media: If you connect through social platforms
- Business Partners: Information from integration partners and referral sources
- Public Sources: Publicly available business information for service enhancement
How We Use Your Information
Service Provision
- Provide AI staffing solutions and workforce management services
- Match you with appropriate human talent and AI agents
- Process payments and manage billing
- Deliver customer support and technical assistance
Communication
- Send service updates, newsletters, and marketing materials
- Respond to inquiries and provide customer support
- Share important account and service notifications
- Conduct surveys and gather feedback
Business Operations
- Improve and optimize our services
- Develop new features and capabilities
- Conduct analytics and research
- Ensure security and prevent fraud
- Comply with legal obligations
AI and Machine Learning
- Train and improve our AI agents and algorithms
- Analyze workforce patterns and optimize matching
- Enhance service personalization
- Develop predictive analytics for workforce planning
Information Sharing and Disclosure
Service Providers
We share information with trusted third-party service providers who assist in:
- Payment processing and billing
- Cloud hosting and data storage
- Analytics and performance monitoring
- Customer support and communication tools
- Marketing and advertising platforms
Business Partners
- Talent network partners for human staffing solutions
- Technology integration partners
- Referral partners and affiliates
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes and government requests
- Protect our rights, property, or safety
- Investigate and prevent fraud or security issues
- Enforce our Terms of Service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement industry-standard security measures including:
- Encryption: Data encrypted in transit and at rest using AES-256 encryption
- Access Controls: Role-based access with multi-factor authentication
- Regular Audits: Security assessments and vulnerability testing
- Secure Infrastructure: SOC 2 compliant cloud infrastructure
- Employee Training: Regular security awareness training for all staff
Data Retention
We retain your information for as long as necessary to:
- Provide our services and fulfill contractual obligations
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Improve our services through analytics
Retention Periods:
- Account information: Duration of account plus 7 years
- Transaction records: 7 years for tax and legal compliance
- Communication logs: 3 years
- Analytics data: 2 years in aggregated form
Your Privacy Rights
Access and Control
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal obligations)
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your data
Marketing Communications
- Opt-out: Unsubscribe from marketing emails at any time
- Preferences: Customize communication preferences in your account settings
Cookies and Tracking
- Browser Settings: Disable cookies through your browser settings
- Opt-out Tools: Use privacy tools to limit tracking
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards through:
- Standard Contractual Clauses approved by relevant authorities
- Adequacy decisions by regulatory bodies
- Binding Corporate Rules where applicable
Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.
Third-Party Services
Our website may contain links to third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party services you use.
Google Services Integration
We use Google services including:
- Google Reader Revenue Manager for subscription management
- Google Analytics for website analytics
- Google Workspace for business operations
Please review Google’s Privacy Policy for information about their data practices.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on our website
- In-app notifications
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
CommittedStaff.AI Email: privacy@committedstaff.ai
Data Protection Officer (if applicable): Email: dpo@committedstaff.ai
Regulatory Information
GDPR Compliance (EU Users)
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR). Our lawful basis for processing includes:
- Consent: For marketing communications and optional features
- Contract: To provide our services and fulfill agreements
- Legitimate Interest: For business operations and service improvement
- Legal Obligation: To comply with applicable laws
CCPA Compliance (California Users)
California residents have specific rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information to third parties.
Other Jurisdictions
We comply with applicable privacy laws in all jurisdictions where we operate, including but not limited to Canada (PIPEDA), Australia (Privacy Act), and other regional privacy regulations.
This Privacy Policy is effective as of the date indicated above and governs our collection and use of information from that date forward.